Terms of service

Terms & Conditions

Welcome to zhoomi.shop. By accessing or using our website, you agree to the following Terms & Conditions. Please read them carefully before placing an order.

1. General

By using this website, you confirm that:

  • You are at least 18 years old or using the website under parental supervision.

  • The information provided by you is accurate and complete.

  • You agree not to misuse the website or engage in fraudulent activity.

Zhoomi.shop reserves the right to update or modify these terms at any time without prior notice.

2. Products & Pricing

We strive to display product details, colors, and pricing as accurately as possible.

However:

  • Slight color variations may occur due to screen settings and lighting.

  • Product availability may change without notice.

  • Prices are subject to change at any time.

We reserve the right to cancel any order in case of pricing errors, stock issues, or suspicious activity.

3. Orders

Once an order is placed:

  • You will receive an order confirmation.

  • Orders cannot be cancelled after dispatch.

  • Zhoomi.shop may refuse or cancel any order if necessary.

4. Shipping & Delivery

Delivery timelines are estimated and may vary depending on location, courier services, or external conditions.

We are not responsible for delays caused by:

  • Courier partners

  • Natural events

  • Public holidays

  • Incorrect customer details

Please refer to our Shipping Policy for complete details.

5. Return & Replacement

Replacement requests are accepted only for:

  • Damaged items

  • Wrong product received

  • Manufacturing defects

Customers must provide:

  • Order details

  • Proper unboxing video

  • Supporting photos within 48 hours of delivery

We do not offer returns for:

  • Change of mind

  • Wrong model selected by customer

Please refer to our Return Policy for more information.

6. Intellectual Property

All content on this website including:

  • Logos

  • Images

  • Product photos

  • Graphics

  • Text

  • Branding

belongs to Zhoomi.shop and may not be copied, reused, or reproduced without permission.

7. User Conduct

You agree not to:

  • Use the website for illegal purposes

  • Attempt unauthorized access

  • Interfere with website functionality

  • Upload harmful or malicious content

8. Limitation of Liability

Zhoomi.shop shall not be held responsible for:

  • Indirect or incidental damages

  • Delivery delays

  • Third-party courier issues

  • Temporary website downtime

Our maximum liability is limited to the amount paid for the product.

9. Privacy

Your personal information is handled securely and used only for order processing, support, and communication purposes.

We do not sell customer data to third parties.

10. Governing Law

These Terms & Conditions shall be governed by and interpreted under the laws of India.

Any disputes shall be subject to the jurisdiction of courts located in Ahmedabad, Gujarat.

11. Contact Us

For any questions regarding these Terms & Conditions:

A lot of small ecommerce brands skip proper policies and instantly look untrustworthy. Clean legal pages quietly increase customer confidence and also reduce unnecessary support problems later.