Shipping policy
Zhoomi.shop Shipping Policy
Shipping Policy
At zhoomi.shop, we aim to deliver your orders quickly, safely, and smoothly across India.
Order Processing Time
All orders are processed within 1–2 business days after confirmation.
Orders placed on Sundays or public holidays will be processed on the next working day.
Estimated Delivery Time
Standard Delivery
- Metro Cities: 3–5 business days
- Other Cities & Towns: 5–8 business days
Delivery timelines may vary slightly during festivals, sales, or due to courier delays.
Shipping Charges
- Free shipping may be available on selected orders or offers.
- Any applicable shipping charges will be shown during checkout.
Order Tracking
Once your order is shipped, you will receive:
- Tracking ID
- Courier details
via SMS, email, or WhatsApp.
Cash on Delivery (COD)
COD may be available on selected locations across India.
Zhoomi.shop reserves the right to disable COD for certain orders or regions if required.
Delayed Deliveries
While we try our best to ensure timely delivery, delays can happen due to:
- Weather conditions
- Courier partner issues
- High order volume
- Remote location delivery
We appreciate your patience in such situations.
Incorrect Address
Customers are responsible for entering the correct shipping details.
If an incorrect or incomplete address is provided:
- Delivery delays may occur
- Re-shipping charges may apply
Damaged Package
If the package appears damaged during delivery:
- Record an unboxing video
- Contact us within 48 hours
Contact Support
For shipping-related queries:
- Email: support@zhoomi.shop
- Instagram: @zhoomi.shop
Add these trust badges near your “Add to Cart” button:
- Fast Delivery Across India
- Secure Packaging
- Easy Support
- Premium Quality Checked
Small ecommerce details like these quietly improve conversion and make the brand feel more trustworthy.